RISK & INCIDENTS · 2 DAYS · CAPE TOWN
Incident Investigation training
If an investigation ends with "employee was careless", the same incident will happen again. This two-day course teaches your investigators to manage the scene, gather evidence and find the real root cause, so the fix sticks. We present incident investigation training at your workplace in Cape Town.
- Duration
- 2 days
- Prerequisites
- Able to read and write
- Delivery
- On-site at your workplace
Who should attendSupervisors, managers, SHEQ practitioners, SHE representatives and committee members
Stop the same incident happening twice
Good SHE management, and stopping incidents from recurring, needs competent investigators in the business. This course gives them the processes, tools and techniques to run effective, purposeful investigations.
When investigators use proper techniques, the root causes of accidents and incidents are found and dealt with, and similar events are prevented. It also protects the employer. Section 24 of the OHS Act requires certain incidents to be reported to an inspector. A well-documented investigation is what you show the Department of Employment and Labour afterwards.
What delegates will be able to do
By the end of the course, delegates understand how to conduct an investigation and the legal requirements for incidents in industry. In practice, they can:
- Explain which incidents must be recorded, investigated and reported
- Explain how incidents are caused, beyond the immediate act
- Secure and manage an incident scene safely
- Gather evidence: photos, measurements, statements and documents
- Carry out a physical investigation of equipment and conditions
- Use a causation model to work back to the root cause
- Recommend corrective actions that address the root cause
Course modules
- Legislative requirements
- Causation
- Incident investigation techniques
- Incident scene management and evidence gathering
- Physical investigation
- Causation model
Who should attend
Supervisors and managers who lead investigations in their area, SHEQ practitioners, SHE representatives and committee members, and anyone appointed to an investigation team.
Legal referencesThe Acts and regulations behind this service
| Law | Section | What it requires |
|---|---|---|
| OHS Act 85 of 1993 | Section 24 | Certain incidents, including deaths, serious injuries and major incidents, must be reported to an inspector |
| OHS Act 85 of 1993 | Section 18 | Health and safety representatives may examine the causes of incidents |
| General Administrative Regulations | Applicable provisions | Recording and investigation of incidents |
What delegates receive
Each delegate receives a certificate of completion for your training records.
Which incidents must be reported to the Department of Employment and Labour?
Section 24 of the OHS Act requires incidents to be reported to an inspector when someone dies, loses consciousness, loses a limb or part of a limb, or is injured badly enough to be unable to work for 14 days or more. Major incidents with the potential for such outcomes must also be reported. Investigators should know these thresholds and the time limits that apply.
What is root cause analysis?
Root cause analysis means working back from what happened to why it was able to happen. That covers the immediate act or condition, and then the underlying causes in your systems, training, equipment and supervision. Fixing the root cause prevents the incident from recurring, not just the one person from repeating it.
Who should lead an incident investigation?
Normally the supervisor or manager of the area, supported by a SHE representative and someone with investigation training. They need enough authority to make recommendations and enough independence to look honestly at the causes. This course prepares any of them to do it properly.
Get in touch
Book Incident Investigation training
Tell us how many investigators you'd like to train and your preferred dates. If you've had a recent incident, we can use it, anonymised, as the course case study.
- Phone064 549 5312
- Emailinfo@bmsholdings.co.za
- AddressThe Colosseum, First Floor, Century Way, Century City, Cape Town, 7441